Terms & Conditions

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using the services of ServicePro Center, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.

2. Services Provided

ServicePro Center provides carpet cleaning equipment repair, restoration equipment service, parts, supplies, and related services. All services are subject to availability and our professional assessment of the work required.

3. Estimates and Pricing

Estimates provided are based on initial assessment and may change if additional repairs or parts are required. We will contact you for approval before proceeding with any work that exceeds the original estimate by more than 10%.

4. Payment Terms

Payment is due upon completion of services unless otherwise arranged in advance. We accept cash, credit cards, and approved business accounts. A service charge may apply to returned checks or declined payments.

5. Warranty

We warrant our workmanship for 90 days from the date of service. Parts are covered by the manufacturer's warranty. This warranty does not cover damage from misuse, neglect, or normal wear and tear.

6. Liability

ServicePro Center's liability is limited to the cost of the repair service provided. We are not liable for consequential damages, lost profits, or business interruption resulting from equipment failure or repair delays.

7. Equipment Drop-Off and Storage

Equipment left for repair is stored securely, but ServicePro Center is not responsible for loss or damage due to fire, theft, natural disasters, or other circumstances beyond our control. Equipment not picked up within 30 days of repair completion may be subject to storage fees.

8. Cancellations

Cancellations must be made before work begins. If work has already commenced, you may be responsible for parts ordered and labor performed up to the point of cancellation.

9. Changes to Terms

ServicePro Center reserves the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

10. Contact Information

For questions about these terms, please contact us at:

ServicePro Center
1501 E Baseline Rd, Suite 111
Gilbert, AZ 85233
Phone: (602) 799-0128